Frequently asked questions

How do I choose the right system?
Choose based on your desired install method, lifestyle, and stylist recommendation.

How do I choose the right color?
Review product photos carefully and compare against your current hair in natural lighting.

How do I choose the right length?
Select your preferred finished look. Please double-check length before ordering, as all hair is made to order.

Are Nayla extensions made to order?
Yes. Each order is prepared specifically for you and quality checked before shipping.

Can I return or exchange my order?
No. Due to the made-to-order nature of our extensions, all sales are final.

Do you offer professional pricing?
Yes. Salon professionals can apply through our Salon Professionals section.